Clip from July 8 Webinar Featuring Chuck Carlton

In this clip from Jacksonville Lean Consortium's July 8th, 2025 Webinar, "Chuck it Down: A Simplified Approach to Everyday Problem-Solving That Drives Results," Chuck Carlton of Bussell Lean Associates, LLC, discusses his problem-solving approach he used to help a cross-functional medical device team identify the point of occurrence of defective catheters, and how this approach ensured the team's root cause analysis addressed the right problem.